Bespoke Software Support | MSM Software
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Bespoke Software Support

At MSM Software, we provide outstanding support and maintenance for your software systems. And we don’t just fix bugs - we help you to manage the impact of any system changes to reduce risk, allowing you to extend the life of your systems for as long as you need them.

Whether you have a business critical system that suffers regular outages or your software has been so customised that your supplier is unable to support it, our range of support services can help reduce maintenance costs and stabilise your system to improve productivity.

Our Bespoke Software Support Services:

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Application Maintenance

Free up resources and get the most out of your software by letting us take care of your applications.

Health Checks / Technical Audits

We’ll analyse your software or a current project to identify inefficiencies, before they become problems.

Legacy Support Services

We’re experts in reducing the cost of maintaining, and prolonging, the life of your legacy systems.

Mobile Application Support

If you don’t have mobile specialists in house, we’ll help support and integrate your mobile applications.

SharePoint Support

Ensure your SharePoint solution is utilising the right features and functionalities for your business needs.

Database Support Services

For guaranteed response times and optimal performance of your business critical database, at all times.

Bespoke System Support

Whether your system was written by a third party, or it’s been heavily customised, we’ll take on support.

Escrow Services

Mitigate risk and protect your business critical systems with our secure software escrow agreements.

Success stories

  • The Co-Operative Banking Group
  • Tuxedo Money Solutions
  • Mitsui Sumitomo Insurance Group
  • QBE European Operations
  • The British Academy
  • The Royal British Legion
  • Zoological Society of London
  • Confederation of British Service and Ex Service Organisation
  • National Trust
  • The Royal Society
  • Eden Project
  • The Salvation Army
  • The Prince's Trust
  • Major UK Manufacturer
  • Guideline Lift Services
  • Devon County Council
  • West Country Cottages
  • Higgs Publishing Logistics
  • Bio Products Laboratory Ltd.
  • Infection Control Solutions

"Amongst all our suppliers [MSM] are right up there. It’s normal to be complaining, so a pleasure to..."

Nigel Beighton

"The level of service has been outstanding."

William Barbosa
Newspaper Licensing Agency

"I think this project has been an excellent example of a joint development between MSM and the..."

Jon Curry
Eden Project

Resource centre

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