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Support Solved

" Thanks to all of you at MSM for making it work - unfailingly cheerful and helpful "

Charlotte Reynolds, Travel Plan Co-ordinator, Devon County Council.

Bespoke Software Support and Application Management

We understand how critical software is to your success - that's why our experienced support team specialises in supporting and maintaining third party systems. Outsourcing to our expert team will improve performance and reduce the cost of running your business, giving you peace of mind and more time to focus on what you do best.

Arrange an appointment today to discuss how we can help your business save money.

Our support team specialise in the following business services:

We provide support of business critical systems to many of our high profile clients such as the National Trust, Eden Project, Teletext and Mitsui Sumitomo Insurance.

We can work remotely from our offices or put dedicated staff onsite in clients' offices.

Guaranteed Service Level Agreements (SLAs)

Get peace of mind for even your most business critical sysems with our guaranteed service level agreements (SLAs). We can tailor our SLAs to deliver customised response levels to meet your business needs and guaranteed quality from our ISO 9001 certified process for support, Support Solved.

SLA

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Contact Us

London    020 7127 4558
Bristol      0117 327 0074
Exeter      01392 453333



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Benefits of MSM Application Support

Reduce the cost of ownership of legacy systems. Reduce the risk of support by outsourcing to experts with guaranteed quality of service and SLAs. Reduce the risk of relying on key personnel or small suppliers. Motivate your team by deploying them on new initiatives rather than "boring" support. Improve return on investment (ROI) by deploying your team on change projects that add value. Concentrate on strategic change rather than day to day support.