White papers

" I would highly recommend MSM Software to any company that is looking outside of its organisation for the fresh perspective and expertise needed to identify and resolve issues. "

Louie Lago, Vice President of Business Development, Neill Technologies

Escrow Services

Over the past 12-18 months a number of IT suppliers went bust bust due to the global economy.  Unfortunately, this could still be a very real threat to your business.  Business failures soared to a 16-year high during first three months of 2009 and analysts are predicting between 125,000 and 150,000 company bankruptcies in the UK this year.  We get enquiries from frantic IT Managers every day with a situation like this on their hands where a business critical application, the development of which was outsourced, is suddenly unsupported..  We are able to help in getting your business back up and running as quickly as we can, then retrospectively learning your application with our unique health check service to enable us to provide ongoing support.

Lots of companies are trying to be proactive in entering into an escrow arrangement where by their application source code is deposited with an independent third party to be accessed in the event of a supplier going bust. 

But what do you do if that actually happens?  Are you confident that your escrow provider has the necessary skills and experience to pick your business critical source code up and support it immediately?  Most don't, being secure source code repositories rather than software developers.  We could.  Our Support Service is geared up for the worst case:

  • a business critical system
  • which has no documentation
  • and no team available to support it
  • and it has just broken.

The process we use to take on support means that we can start at short notice and together with our highly skilled and experienced team, we will get you back up and running in no time.  For the quickest response when the worst happens, prepare proactively by engaging us now, so that we learn the application now.                                 

In addition, can you be sure that what you think is being protected actually is?  What if your supplier had not been updating the source code as changes were made?  MSM can help by periodically checking it to make sure it's correct.  As an impartial party, our highly experienced and qualified team can carry out a verification of the system under the auspices of our Health Check service.  We can give our professional opinion of the code, database and technical documentation and covering any recommended remedial actions, plus any issues you highlight to us giving you that extra piece of mind.  Support solved.

Further ReadingFurther Reading
BCDR Plannig is also essential for continued business success, speak to to a member of your team and find out how our services are easily tailored to your business needs.

Contact Us

London    020 7127 4558
Bristol      0117 327 0074
Exeter      01392 453333


Follow Us On