Bats are an excellent indicator for the wider health of wildlife and so finding out how bat populations are changing is a useful monitor of the health of wildlife across the world. In 2006 the Zoological Society of London (ZSL) launched iBats, a bat monitoring programme designed to engage volunteer community groups to monitor bat sounds to generate long-term data on bat populations across the globe.

Extending the iBats programme through technology was a pioneering concept for the conservation industry. The app, which has been developed for iPhone and android phones, lightens the load for iBats volunteers. With just a Smartphone and an ultrasonic microphone the calls of more than 900 species of bat can be recorded. Those recordings can then be uploaded to the iBats web portal, which uses special software to identify individual bat noises.

MSM Software's bespoke online case management system has streamlined processes, provided increased visibility for multiple agencies and significantly reduced casework management resolution time. However, the real life benefit of this unique system for military service men and women across the UK is unquantifiable; helping people who have served or are serving in the Armed Forces get financial, emotional and practical support and help faster is as vital today as it's ever been.

The National Trust is the premier organisation preserving historic buildings throughout England and Wales.  We have a strategic relationship with the IS Department and are seen as one of their key suppliers.  We took over the daily support from an in house team for their entire website.  We have also rewritten significant subsystems on the website to modernise the technology in a project worth £250,000.  The website is business critical as it generates approximately half of their income (in the form of membership renewals).  We also support of various other legacy back office software running in each property