MSM Team - Jon and Sahan

" MSM staff are very helpful and great to deal with, even when under pressure. "

Andy Strange, Development Director, Kbase Connect Ltd

Casework Management Software Specialists

MSM have designed and developed a number of mission critical systems to improve the process of clients' casework/grant management by bringing caseworkers and grant makers together through one centralised online system.

Rather than organisations having to adapt and change their business processes, MSM can design and build you a system that fits neatly into your operation without the need to turn your businesses upside down.

Whether you need to speed up the transfer of information within your company or devise an application that multiple agencies can access and update then we can help.

Below you will find examples of casework management/grant systems that MSM have developed and launched successfully to ensure that two of our clients, SSAFA (Soldiers, Sailors, Airmen and Families Association) Forces Help and the Royal Society, were able to automate their complex business processes.

Case Studies: 
SSAFA SSAFA Forces Help are a leading national charity committed to helping and supporting those who serve in our Armed Forces, those who used to serve, and the families of both. SSAFA invited MSM to tender for the design and development of a mission critical system to improve the process of its casework management, bringing caseworkers and grant makers together through one online system. With direction from the Confederation of British Service and Ex-Service Organisations (COBSEO) the system will have many advantages over the current paper and disc-based system. It is designed to reduce duplication, improve efficiency and help with benefit and funding applications, plus enabling both the charity and grant maker to access statistical information and update the database with ease. Besides carrying out the actual development work and build of the software, MSM have also been consulted extensively on the business processes that are required. Download the detailed case study.

Royal Society The Royal Society is the pre-eminent organisation supporting scientific advance, with worldwide renown. This project relates to one of their four strategic priorities, investment in the future of science. The Society manages a substantial funding programme for the benefit of researchers. Due to the popularity of the various grant schemes it is essential to manage the grants process electronically. Unfortunately the existing database is proving expensive to maintain and alter. MSM won a competitive tender to replace it with a more modern flexible database and the project is currently underway.

Further ReadingFurther Reading
You could get a bespoke casework management system to match your schemes rather than compromising with a product.  Contact us for an informal meeting to discuss your situation, or read case studies about MSM's development and support projects within the NFP sector.

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Bristol      0117 327 0074
Exeter      01392 453333


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