" MSM are very easy to do business with which is invaluable. "
Clive Pallett, Systems Development Manager, Western Mortgage Services
" I would like to thank you both for providing us with such a smooth transition from our previous support providers last year. I have been particularly impressed by your professional, prompt and efficient service and it has been a breath of fresh air to be able to be able to have so much confidence in a software support provider. "
Nikki Clayton, Information Systems Manager, CSV Volunteering Partners
" MSM was an exemplary partner who were essential to Tuxedo Money's success. Working closely and responsively with our excellent technology team, they delivered to our specification which resulted in Tuxedo's market leadership in 2008 onwards. High service oriented and great to work with. "
Mark Simon, Former CEO, Tuxedo Money Solutions
" We have had good experience with MSM, the specifications and code have been accurate and we have managed to work well on changes and fixes. MSM follow processes thoroughly and both the customer and MSM know where things stand on the project and what actions are required. "
Jim Keeley, Consultant, SSAFA Forces Help
" I have been very pleasantly surprised at the speed and quality of the project documentation so far. I’m very glad to be dealing with such professional people. "
Jason Harmer, Business Analyst, Trafigura
" The most ethical company I have ever met. "
Eric Mayne, Principal Consultant, Beaufort International
" The most professional consultancy firm we've ever worked with. You've brought my faith back into consultants. "
John Tooth, UK IT Leader, Stanley Security Solutions
" The confidence of the business to do projects within time and within budget has increased enormously [by using MSM]. "
Nick Newlove, Senior Underwriter, Mitsui Sumitomo Insurance
" I have been very impressed with the professional approach and speed/quality of delivery. "
Mike Garfield, Director, Infection Control Solutions
" Amongst all our suppliers [MSM] are right up there. It’s normal to be complaining, so a pleasure to meet a supplier like MSM who does what they say they will. "
Nigel Beighton, Chief Technology Officer, Teletext
" I think this project has been an excellent example of a joint development between MSM and the in-house Eden team, and I look forward to further projects in the near future. "
Jon Curry, Head of IT, Eden Project
" The project had all the ingredients for a grand cock up so MSM performed miracles. "
Client's IT Manager
" The level of service has been outstanding. "
William Barbosa, Product Manager, Newspaper Licensing Agency
" The attention to detail is superb, so the health check obviously works really well. "
" I have found MSM very capable and willing to assist and also proactive and communicative. "
Gary Leppard, Business Systems Manager, Teletext
" Our relationship with MSM is strong and based on proven track record and a partnership approach. "
Jacky Lamb, ADM Manager, Mitsui Sumitomo Insurance
" I found MSM very approachable, customer focused and fair to deal with. "
Richard Thomas, Director of Commercial, Mitsui Sumitomo Insurance
" Clear communications, particularly regarding change control (avoiding scope creep) and implications of change. Completely professional and delivered in non-technical plain English. "
Mike Garfield, Consultant, Infection Control Solutions
" We've never worked with a company like this; it's organisation is excellent. "
Mark Soole, IT Service Manager, The Royal Society
" [I’m confident MSM will] continue doing the great work they do for us. "
Matt Groshong, Operations Director, Newspaper Licensing Agency
" I find all MSM’s people very open and honest. "
Don Morris, Data Manger, FAST Training Services Limited
" MSM staff are very helpful and great to deal with, even when under pressure. "
Andy Strange, Development Director, Kbase Connect Ltd
" They're great - the best software company we have ever worked with. I wish they were all like this. "
" Big thanks to Mike who has been absolutely brilliant in supporting us. "
Zakee Baba, Lead Developer, The Royal Society
" Our working relationship is a very good one and I'd have no hesitation recommending them to others. "
" A very professional company that understands the charitable environment. "
Harvey Tilley, Head of Community Services, The Royal British Legion
" We are building very good relationships with the team. "
" MSM are very professional and good at what they do. "
Lynn Askew, Commercial & Reporting Systems Manager, Pernod Ricard UK
" Your team have been fantastically supportive and understanding in helping us through a very difficult time. "
Izzy Isaacs, Head of Human Performance, Symbiotics
" Your team are always very professional and I always get a consistent message from everyone, implying that you're honest at all times. "
" I would encourage others to employ MSM’s services and knowledge. "
Max Mortimer, IT Director, Regent Academy
" I just wanted to say a big thank you for your excellent work... Receptive, efficient and effective – perfect! "
David Monty, Chief Technology Officer, Tuxedo Money Solutions
" Thanks to all of you at MSM for making it work - unfailingly cheerful and helpful "
Charlotte Reynolds, Travel Plan Co-ordinator, Devon County Council.
" I have worked with MSM for approaching 4 years and have found them to be an excellent, highly professional and efficient organisation. The MSM team understand business needs and react appropriately and effectively. The quality of their work is exceptionally high, as is their support and account management service. "
David Monty, Chief Technology Officer & Head of Delivery
" An excellent company to work with; they delivered a complex project on time and within budget with excellent documentation and project management. "
" [Our] client was delighted that the project had been handled professionally and then come in on time, on cost and to the quality they expected "
Edmund Probert, Partner, Foot Anstey Solicitors
" Thanks for [doing it] so quickly. You guys are great to work with. "
Dave Lucken, Operations Director, The Print Space
" The service review meeting's [are] very good. It is so refreshing to deal with such a professional company and in addition to have such a trouble-free and well-supported [application]. "
Mark Soole, ICT Services Manager, The Royal Society
" I can only describe the relationship as a true partnership. MSM performed outstandingly in all areas they were engaged in. "
Garry Leppard, IT Consultant
London 020 7127 4558 Bristol 0117 327 0074 Exeter 01392 453333 Dublin 01 488 0353
Find out here what our clients say about the services they have recieved from both our Support and Development teams...
Last updated 26 August 2009
