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Mobile workforce software, an operational requirement to a strategic necessity

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Any organisation with field based staff will understand the challenge of reducing costs whilst maintaining excellent customer service. Not only does technology help differentiate reliable organisations from the inefficient, it is ultimately enhancing the brand and driving competitive edge. Read more in this blog.
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What makes financial services organisations the biggest consumers of IT outsourcing?

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The latest survey of CIOs shows that 45% believe their businesses are at risk from a shortage of technology skills and 42% will invest more in outsourced activity. Outsourcing has long been seen as one solution to minimise risk and reduce costs. But what are the other benefits we can adopt from the financial services love affair with IT outsourcing?
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The best way to escape the issues caused by legacy systems? Start with a health check

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As part of our recent Computing research about legacy systems we asked IT leaders whether they have an ‘escape plan’ from their legacy system issues. 45 per cent that say they are plotting their escape, so we thought it would be interesting to ask them exactly what it is they are planning. And with so many options available, how do you decide what the best option is for your organisation?
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Overcoming the barriers to legacy software replacement, a new guide for IT leaders.

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It’s an unfortunate fact that legacy system replacement projects often meet with resistance from the board and the business as a whole. For forward thinking IT leaders this can be a real problem as these common ‘fears’ can often turn into permanent ‘roadblocks’ that have a fatal impact on the success of your modernisation programme. Here we identify these roadblocks and recommend how to overcome them…
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Does your corporate risk audit take sufficient account of legacy IT?

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With 85% of organisations claiming that they assess their legacy systems as part of their risk audits at least once a year, we might be tempted to assume that issues with legacy systems are being addressed regularly. However our suspicion is that these audits limit themselves to focus on what will happen if something goes wrong rather than taking preventative action to minimise risk...
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Ian Russell achieves ISTQB-BCS Certified Tester Foundation Level

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Recently, MSM gave me the opportunity to achieve my very first testing qualification. BCS, The Chartered Institute for IT have partnered with the International Software Testing Qualifications Board (ISTQB) to deliver a globally recognised software testing certification programme. I thoroughly enjoyed the course as well as writing this blog about my experience.
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Don’t let legacy issues blow your cloud project away

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The migration of applications to the cloud is a key initiative for many organisations in 2014. However it’s an unfortunate fact that many implementations will fail to live up to expectations - due to a lack of forethought about how cloud applications work with your existing legacy IT systems. With 42% of IT leaders telling us their legacy modernisation project was driven by a move to the cloud, how can you ensure your project is a success?
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Infographic: Escaping the Burdens of Legacy Software

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It will come as no surprise to you that IT teams are consistently making do, and mending, their legacy systems. In a survey with Computing magazine, we asked 160 IT leaders why this trend exists, what challenges it presents and what the future holds for legacy systems.
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A legacy system could break a career...but could it also make it?

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Many IT leaders are being driven towards modernisation programmes by critical issues like downtime and compliance. Such issues, if they are not addressed, could break an ambitious IT leader’s career. If you look at the importance businesses place on customer loyalty right now, together with the impact that downtime and outages can have on a business’s reputation, then you can certainly argue a case for this point of view. The question is – how do you turn the situation around? And is it possible to turn the situation round to the extent that it could even make a career?
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End of support for Windows XP: tip of the legacy software iceberg?

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There’s plenty in the news at the moment about the demise of support for Windows XP. But how big is in the problem in reality? And how far do legacy issues extend beyond XP? Recently we ran a major survey with Computing magazine to try to find out. The fact is: legacy technologies are something that many organisations live with. Many of them might also argue that they’re not doing much wrong. They're just running their businesses. Everything works. So what’s the problem?
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Upgrading legacy code - navigating the shortfall in legacy programmers

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One of the most interesting discoveries of our recent Computing research is that many organisations still have core systems built on legacy programming code that dates back to the 1990s, or even earlier! With fewer experienced coders in these languages available, the challenge of maintaining critical systems that have been written in them is growing all the time. So how do you navigate the minefield?
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Does the launch of SQL Server 2014 signal a mass upgrade to SQL Server 2012?

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You may have seen some publicity around the SQL Server 2014 release of the latest version of SQL Server (Hekaton) which has been promoted to general release status today. Much of the work that has gone into this release centres on a new in-memory OLTP capability which is an exciting new feature. What may be more pertinent to most IT decision makers than the 2014 release today is the looming end of mainstream support date attached to SQL Server 2008 and SQL Server 2008R2....
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5 risks to business continuity: A software perspective

Today sees the launch of Business Continuity Awareness Week Checklist 100 (17th-21st March) which brings together experts from the Business Continuity Institute (BCI) and their partners to help organisations improve resiliency. As a BCI partner, we’re dedicated to driving awareness and understanding of business continuity planning through IT systems. In this slideshare you’ll find the 5 key risks which could affect your resiliency and leave you counting the cost.
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Counting the costs, and benefits, for business continuity - a software perspective

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Last week, a hacker infiltrated the charity Pound SignBPAS’s (British Pregnancy Advisory Service) site threatening to publish the details of 10,000 people who had consulted it for advice. Earlier this month, NatWest customers threatened to leave after an IT error left thousands without access to their money. Regardless of the industry or the size of system compromised, the cost to productivity, reputation and loss of revenue can be avoided by including a software health check in your business continuity planning...
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UAT: Your Last Chance to Mitigate Risk

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Whether you’re an enterprise, a start-up, a charity or public sector organisation, whenever you develop a new application or enhance an existing system, you must ensure it’s fit for purpose. We all know the best way to do this is through UAT or User Acceptance Testing. Without thorough UAT, all the work you’ve done prior to release could be wasted and problems post-release may lead to further costs and increased risk. The critical components of UAT are in its name...
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