MSM - Application Development, Maintenance and Support Blog

Throughout February we're offering you the chance to earn money for your favourite charity by simply giving us the name of a friend, colleague, supplier or customer of yours who has a project that would benefit from our experience and expertise. 

• Earn up to £10,000 for the charity of your choice for every project we win.
• Earn a £20 donation to the DEC Haiti Earthquake appeal for each verified recommendation you make.

It couldn't be easier to earn money for your favourite charity and the Haiti Earthquake Appeal.

What you need to do:

Email refer@msmsoftware.com with the following information about the person you want to recommend to MSM:

• name
• company
• telephone number
• email address
• a brief description of the project 
• your chosen charity

And we'll take care of the rest - it's that simple.

What we'll do:

• We'll verify all the recommendation that you send us.
• Once we have verified your recommendation we'll donate £20 to the DEC Haiti Earthquake Appeal.  We'll do this for the first 100 verified referrals we receive.
• We'll also donate 2% of the first 12 months revenue, up to £10,000, to the charity of your choice, for each successful referral you give us.

Remember that you can make as many recommendations as you like. So don't delay as we can only pay the £20 donation to the Haiti Earthquake Appeal to the first 100 verified referrals.

Email refer@msmsoftware.com to recommend someone now.

Terms and conditions

By submitting a referral to MSM by any method, you agree:

1. We will donate £20 to the DEC Haiti Earthquake Appeal for the first 100 verified referrals that we receive. We will verify projects where we deem there is a legitimate opportunity for us.
2. You will refer opportunities that you identify amongst your network of contacts to us for us to handle and we will have a normal commercial relationship with the client encompassing all normal terms and conditions including payment terms and so on. 
3. We are best placed to sell our service.  For this reason, we will handle the relationship with the client as soon as possible once the lead is identified. 
4. We reserve the right to decline any opportunity you offer us.
5. We will not interfere with or impinge on your commercial relationship with the client and will never "pinch" your clients. 
6. You will likewise not interfere with our commercial relationship with the client.
7. We will not pay for any lead if:
   a) We were already in touch with the client
   b) We were already aware of the lead
   c) We will only donate to your choice of charity if we win business from the client.
   d) However if your referral does not result in won business but the client subsequently contacts us within 12 months of your referral we will treat it as still arising from your referral however the client actually found us.
8. We will pay your nominated charity 2% of the revenue that we receive from each client you refer to us, for the first 12 months of our relationship with them.  This will not be limited to services we provide related to your recommendation, but will also apply to all services we provide to the client.  This will be calculated on a net invoice value basis at the end of the 12 months.  We will donate the money to your nominated charity once we receive payment from the client. 
9. All work we undertake will be subject to our terms and conditions to be set out in contract(s) from time to time with the clients.  You will not have liability for our work.
10. You agree that your name may be used by us when contacting the client and in any marketing or publicity material.  We may also separately seek your co-operation for publicity activity.
11. We both agree not to divulge to any third party any of our commercially confidential information or that of any client or potential client.

 

Improving quality is always at the heart of everything we do at MSM. So we were delighted that following feedback from our customers Microsoft has once again awarded us Gold Certified Partner status.

This award represents the highest level of competence and expertise with Microsoft technologies and is only given to companies with the closest working relationships with Microsoft.

The criteria for gaining this award are tough but worthwhile as it enables us to give our customers improved delivery quality and reduce project risk.

Here are just some of the reasons why it's better to work with MSM - a Microsoft Gold Certified Partner:

• We have demonstrated our expertise. All our developers have either achieved or are working towards becoming Microsoft Certified Professionals (MCPs).  This means that they have a demonstrated level of technical expertise and the proven ability to deliver solutions featuring Microsoft products. MCPs must pass certification exams developed by Microsoft.
• We have a broad-range of experience. Our developers have technical expertise including data management, office automation, e-commerce, collaboration, business intelligence, and other leading edge disciplines.
• We have direct support from Microsoft. To ensure minimal disruption we get 24 x 7 support from Microsoft for your project.
• We offer a real world perspective to your technology strategies. We have experience gained through conducting similar projects since 1998.

We are already planning further improvements to ensure that we continue to deliver the highest quality service and support to our customers throughout 2010.

Thanks to the generosity of MSM Software, Andy Strange, of Kbase Connect Ltd, was given the opportunity to thank the team at St. Peter's Hospice for the months of care and support provided to his father, who sadly passed away last year after losing his battle with Cancer. 

As part of MSM Software's annual customer satisfaction survey, a donation of £500 to a charity of the winner's choice was used to incentivise participation. Andy's company, Kbase Connect Ltd, was drawn from the hat at random.

Andy had no hesitation is selecting St. Peter's Hospice and commented, "I'm very pleased to have been given the opportunity, through MSM, to donate this money to St Peter's Hospice and in doing so give something back to the organisation which gave so much support to my father.

Picture: Left to right: Andy Strange of Kbase Connect Ltd, Thomas Coles, MD of MSM and Vanessa Hull of St. Peters Hospice.

"I especially want to thank Vanessa, who not only provided nursing support during Dad's final months, which enabled him to remain at home, but also helped him deal with day-to-day tasks like local authority paperwork. I feel that we will never be able to thank Vanessa and her colleagues at St Peter's Hospice enough but I hope this donation goes some way towards expressing our gratitude for their warmth, compassion and unwavering dedication during a very difficult time."

It's wonderful to be in a position to help make a small yet significant contribution to such a worthwhile local cause. Andy is proof of the difference St. Peter's Hospice makes to hundreds of families. Being able to support the charity to do this for others is definitely good for the soul and we fully intend to provide this opportunity to our customers again next year.