MSM Team - Dan and Ciara

" The service review meeting's [are] very good. It is so refreshing to deal with such a professional company and in addition to have such a trouble-free and well-supported [application]. "

Mark Soole, ICT Services Manager, The Royal Society

Intellectual Property Rights

Are you currently tied in to your software provider and have no access to the Intellectual Property Rights (IPR), the source code or documentation? Maybe the source code is in escrow. Perhaps even worse you have no formal contract dealing with these matters and are in dispute with your supplier about ownership of IPR of your bespoke application.

Do you have an idea for a new system but are reluctant to talk to anyone due to fear of someone stealing your design and taking the IPR? Alternatively you could already have full custody of the IPR but need assistance to support the system and again are reluctant to share them?

At MSM we realise that your ideas and software systems should remain yours and our contract will set out that upon payment in full you will get all intellectual property rights and copyright to the source code and database together with copies of the source code and database to protect you against us disappearing.  This is better than any escrow arrangement and quite distinct from the attitude of many suppliers who want to keep your ideas for resale or reuse.  We don't want to tie you in, we would rather be kept on our toes so that we have to do such a good job for you that you want to come back to us, which is why we willingness surrender the IPR.

If it is 3rd party support of a system you are looking for then we operate on your behalf and only require access to all the source code so we can learn the system and document it fully to enable all of our team to gain the knowledge to support your system to a guaranteed Service Level Agreement.  It will always remain yours.

The contractual terms should never be a barrier to doing business with us.  We want to build a long term mutually beneficial relationship by earning your trust.

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Read about our development and support capabilities or email us your enquiry today.

Contact Us

London    020 7127 4558
Bristol      0117 327 0074
Exeter      01392 453333


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